Terms of Service

SolomonIQ Marketing Agency
Last updated: December 3, 2025

These Terms of Service (“Terms”) govern your access to and use of the website, funnels, content, AI assistant, and services provided by SolomonIQ Marketing Agency (“SolomonIQ,” “we,” “us,” or “our”).

By accessing or using our website, interacting with our AI assistant Grace, submitting your information, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Who We Are

SolomonIQ Marketing Agency is a marketing and consulting agency based in Palm Springs, California. We help growth-focused businesses—particularly in healthcare, finance & crypto, e-commerce, and real estate—build AI-powered marketing and lead-generation systems.

We use tools such as GoHighLevel (“HighLevel”) and other third-party platforms to deliver our services. These platforms have their own terms and policies, which are separate from ours.

2. Scope of Services

SolomonIQ may provide, among other things:

  • Strategy sessions and “Growth Blueprint” consultations

  • Marketing and funnel audits

  • Marketing system and funnel design

  • CRM, automation, and follow-up system setup

  • Email/SMS campaign strategy and implementation

  • Advertising strategy and related consulting (where agreed in writing)

  • Ongoing optimization, reporting, and advisory services

Specific services, deliverables, and pricing will be defined in one or more:

  • Written proposals

  • Service agreements

  • Statements of work (SOWs)

  • Order forms or invoices

  • Online checkout terms

In the event of a conflict between these Terms and a signed service agreement, the signed agreement will control for that engagement.

3. Use of AI and Automations

SolomonIQ uses artificial intelligence (“AI”) and automation tools (including our AI assistant Grace) to assist with:

  • Copy suggestions and message testing

  • Audience and keyword research support

  • Funnel mapping and segmentation concepts

  • Follow-up workflows and logic

  • Responding to basic questions about our services

We do not use your data to train generalized public AI models. AI tools are used to support services provided to you.

You understand and agree that:

  • AI-generated suggestions are assistance, not guarantees.

  • You remain responsible for reviewing all content, campaigns, and automations before using them in your business.

  • You are responsible for ensuring your marketing and communications comply with all applicable laws and regulations (including healthcare, financial, advertising, privacy, and anti-spam laws).

4. No Professional Advice (Medical, Legal, Financial, or Investment)

Even though the founder has a clinical background, SolomonIQ does not provide medical, nursing, legal, financial, investment, or tax advice.

Any information, content, or strategies we share are for marketing, operations, and educational purposes only. You are solely responsible for:

  • Obtaining appropriate professional advice (e.g., legal, compliance, financial, medical) before acting on any strategy.

  • Ensuring your own compliance with HIPAA, state health regulations, SEC/FINRA rules, insurance regulations, real estate licensing rules, and other applicable laws.

Nothing on our website, in our calls, or in our materials should be interpreted as:

  • A diagnosis or medical treatment plan

  • Financial, legal, or investment advice

  • A guarantee of earnings, patients, clients, or deals

5. Eligibility and Acceptable Use

To use our website and services, you represent and warrant that:

  • You are at least 18 years old.

  • You have the authority to agree to these Terms on behalf of yourself or the entity you represent.

  • You will use our website and services only for lawful purposes and in accordance with these Terms.

You agree that you will not:

  • Use our website or services for any unlawful, fraudulent, or harmful purpose.

  • Attempt to gain unauthorized access to any systems or accounts.

  • Use our content or systems to harass, spam, or mislead others.

  • Upload or transmit viruses, malware, or other harmful code.

  • Infringe upon any third party’s intellectual property, privacy, or other rights.

We reserve the right, at our sole discretion, to suspend or terminate access to our website or services for any behavior we deem inappropriate or in violation of these Terms.

6. Payments, Billing, and Refunds

6.1 Fees and Payment

Fees for our services will be communicated via:

  • Written proposals or service agreements

  • Invoices or order forms

  • Online checkout pages

Unless otherwise agreed in writing:

  • Payment is due as specified in the applicable agreement, invoice, or checkout.

  • We may require upfront payment, a deposit, or recurring subscription fees.

  • Late or failed payments may result in suspension of services until payment is resolved.

6.2 Refunds

Because our work often involves time, strategy, and custom-built assets:

  • All fees are generally non-refundable, unless explicitly stated otherwise in a specific agreement or as required by law.

  • Any exceptions or guarantees will be clearly stated in writing in the relevant offer, proposal, or service agreement.

6.3 Changes and Scope Creep

If you request changes that significantly increase the scope beyond the original agreement:

  • We may require a new proposal or change order.

  • Additional fees may apply, which will be communicated and agreed before work proceeds.

7. Client Responsibilities

To deliver effective services, you agree to:

  • Provide accurate and complete information about your business, offers, and compliance requirements.

  • Respond to requests for feedback, approvals, and content in a timely manner.

  • Ensure that any lists, contacts, or leads provided to us have proper consent for communication (e.g., email/SMS opt-ins).

  • Review and approve all marketing materials and campaigns before they go live.

You are solely responsible for:

  • Your end customers’ experience

  • Your regulatory and legal compliance

  • How you use any systems, copy, funnels, or recommendations we provide

8. No Guarantees or Earnings Claims

Marketing results depend on many factors, including but not limited to:

  • Your market, niche, and competition

  • Your offers, pricing, and customer experience

  • Your team’s ability to follow up, close, and deliver services

  • External conditions (economic, regulatory, platform policy changes, etc.)

Therefore:

  • We do not guarantee any specific results, revenue, patient volume, deals closed, or return on investment.

  • Any examples, case studies, or testimonials are illustrative only and do not guarantee you will achieve the same results.

9. Intellectual Property

Unless otherwise stated in a specific agreement:

  • All content on our website—text, graphics, logos, videos, scripts, frameworks, and tools—is the intellectual property of SolomonIQ or its licensors.

  • You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.

For client work:

  • You receive a license to use the assets (funnels, copy, automations) we create for you within your business, as described in your agreement.

  • We retain the right to reuse and adapt underlying frameworks, processes, and non-identifiable structures across other projects and clients.

You agree not to:

  • Resell, share, or publicly distribute our proprietary templates or frameworks as your own “white-label” service without explicit written permission.

10. User Content and Feedback

If you submit or share content with us (e.g., testimonials, feedback, suggestions, logos, or other materials):

  • You represent that you have the right to share that content.

  • You grant SolomonIQ a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with delivering services, improving our offerings, or (with your consent) in marketing materials.

We will not publicly share your confidential business information (such as exact campaigns, private strategies, or sensitive metrics) without your consent.

11. Third-Party Tools and Links

We use and may link to third-party tools and platforms such as:

  • GoHighLevel (CRM and automation)

  • Analytics tools

  • Scheduling or video platforms

  • Ad platforms and social media sites

These third parties have their own terms and privacy policies. We are not responsible for their content, policies, or practices.

Your use of those third-party services is at your own risk and subject to their terms.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website, content, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

We do not warrant that:

  • The website or services will be uninterrupted, secure, or error-free.

  • Defects will be corrected.

  • Any particular results, performance, or outcomes will be achieved.

We expressly disclaim all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law:

  • SolomonIQ, its owner(s), employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the website or services.

  • Our total aggregate liability for any claim related to the website or services will not exceed the amount you paid to SolomonIQ for the services giving rise to the claim in the three (3) months preceding the event.

Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless SolomonIQ, its owner(s), employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the website or services

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your non-compliance with applicable laws, regulations, or industry rules

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top.

Your continued use of our website or services after changes are posted means you accept the updated Terms. If you do not agree with the changes, you should stop using our website and services.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms, our website, or our services shall be resolved:

  1. First, through good-faith informal discussions between you and SolomonIQ; and if not resolved, then

  2. In the state or federal courts located in Riverside County, California, and you consent to the exclusive jurisdiction of those courts.

17. Contact Information

If you have questions about these Terms or our services, you can contact us at:

SolomonIQ Marketing Agency
201 East Alejo Road
Palm Springs, California 92262
Email: [email protected]
Phone: 1-619-630-7237

If you want, I can now:

  • Write a short footer snippet like: “By using this site, you agree to our Terms of Service and Privacy Policy,” and

  • Draft a simple “Disclaimer” blurb for your site (especially helpful because of your clinical and finance-adjacent audience).