Privacy Policy

SolomonIQ Marketing Agency
Last updated: December 3, 2025

This Privacy Policy is a general informational template and does not constitute legal advice. You should have a qualified attorney review it before publishing.

1. Who We Are

SolomonIQ Marketing Agency (“SolomonIQ,” “we,” “us,” or “our”) is a marketing agency based in Palm Springs, California. We help growth-focused businesses in healthcare, finance & crypto, e-commerce, and real estate build AI-powered marketing systems.

This Privacy Policy explains how we collect, use, and protect personal information when you:

Visit our website or landing pages
Interact with our AI assistant Grace
Submit forms or book calls
Receive emails, SMS, or other communications from us
Use our services as a client or prospective client

By using our website, interacting with Grace, or providing your information to us, you agree to the practices described in this Privacy Policy.

Note: We use the GoHighLevel platform (“HighLevel”) and other service providers to power parts of our website, funnels, communications, and CRM. HighLevel has its own Privacy Policy and acts as a data processor/service provider on our behalf. SolomonIQ remains responsible for how we collect and use your information.

2. How We Fit With HighLevel (Controller vs Processor)

SolomonIQ is the data controller for the personal information we collect from visitors, leads, and clients in connection with our own marketing and services.
HighLevel (and similar tools) act as our data processors/service providers. We use their platform to store and process information, send communications, and manage our CRM and automations.

When:

You visit our pages, fill out our forms, talk to Grace on our site, or become our client → this Privacy Policy applies to how SolomonIQ uses your data.
HighLevel processes that data on our behalf (e.g., storing it in their CRM, sending emails/SMS we configure) → HighLevel’s privacy and security commitments are described in their Privacy Policy, which is separate from ours.

3. Information We Collect

We may collect the following types of information:

3.1 Information You Provide to Us

Contact details – name, email address, phone number, business name, role
Business details – industry, website URL, offer type, approximate business size, and goals you share with us
Form responses – information submitted through contact forms, questionnaires, surveys, or booking forms
Booking information – date/time preferences, time zone, notes you provide when booking a call
Messages – information you share when communicating with us via email, SMS, chat, or on calls (including when interacting with Grace)

3.2 Information Collected Automatically

When you visit our pages or interact with our content, our systems and service providers (including HighLevel and analytics tools) may automatically collect:

IP address and general location (city/region level, not exact address)
Device type, operating system, and browser type
Pages visited, time spent on pages, and links clicked
Referring pages or ad campaigns that brought you to us
Technical identifiers (cookies, pixels, tags) used for analytics and remarketing

You can usually manage cookies and tracking through your browser or device settings. Note that disabling cookies may affect how some features work.

3.3 Information From Third Parties

We may receive information from:

Advertising and analytics platforms
Email/SMS and CRM providers
Event or webinar registration tools
Publicly available sources or business directories

This may include contact details, business information, engagement metrics, and campaign performance data.

4. How We Use Your Information

We use personal information to:

Provide and Improve Our Services

Respond to your inquiries and questions
Evaluate whether our services are a good fit for your business
Deliver strategy calls, consulting, and implementation services
Maintain our relationship with you as a client or prospect

Communicate With You

Send confirmations and reminders for calls and appointments
Follow up on forms, inquiries, and conversations
Send educational content, updates, and marketing messages (when you opt in)
Allow our AI assistant Grace to guide you through relevant next steps

Personalize Your Experience

Tailor our messaging based on your industry, needs, or stage of growth
Provide more relevant suggestions and resources
Reduce repetitive questions by remembering previous interactions where appropriate

Analyze and Improve

Understand how people find and use our website, funnels, and content
Improve our offers, messaging, and systems
Measure the performance of our marketing and sales efforts

Protect and Comply

Maintain the security of our systems and accounts
Detect, prevent, or address fraud or misuse
Comply with legal obligations and respond to lawful requests

We do not use your information to train generalized public AI models. When we use AI tools, they are used to support services provided to you (for example, generating copy variations, segmenting leads, or powering Grace’s conversations).

5. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers and vendors – such as HighLevel (our CRM and automation platform), email/SMS tools, hosting providers, analytics platforms, and payment processors, to help us operate our business and deliver services.
Professional advisors – such as accountants, attorneys, or consultants, where reasonably necessary.
When required by law – to comply with legal obligations, court orders, law enforcement requests, or to protect our rights, property, or safety.
Business transfers – in the context of a merger, acquisition, or similar business transaction, your information may be transferred as part of that process, with similar privacy protections.

Our service providers are contractually required to use your information only to provide services to us and to protect it appropriately.

6. AI Assistant – Grace

Our AI assistant Grace is designed to:

Ask questions about your business and goals
Help you understand whether SolomonIQ might be a fit
Guide you toward useful next steps (resources, calls, forms)

When you interact with Grace:

Your messages may be logged and processed to provide relevant responses and to improve the experience over time.
We may review anonymized or summarized conversation data to better understand common questions and refine our services and scripts.

Please avoid sharing highly sensitive information (for example, passwords, detailed financial account numbers, or protected health information) through chat or forms.

7. Data Retention

We keep personal information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Provide services and maintain client relationships
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce our agreements

When data is no longer needed, we will delete or anonymize it where practical.

8. Your Choices and Rights

Depending on where you live, you may have certain rights over your personal information, such as:

Accessing the information we hold about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of your information (subject to legal retention requirements)
Objecting to or restricting certain types of processing
Withdrawing your consent where processing is based on consent

You can also:

Opt out of marketing emails by clicking “unsubscribe” in any email we send
Opt out of SMS by replying “STOP” (where supported)

To exercise any of these rights, contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.

9. California & U.S. State Privacy Notes

If you are a resident of California or another U.S. state with privacy laws, you may have additional rights, including:

The right to request information about the categories and specific pieces of personal information we collect, use, and disclose
The right to request deletion of certain personal information
The right to opt out of certain types of “sharing” or “targeted advertising” under state law
The right not to be discriminated against for exercising your privacy rights

SolomonIQ does not sell personal information for money. To the extent any of our advertising or analytics activities might be considered “sharing” or “targeted advertising” under state law, you can contact us to request that we limit such use.

10. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no system or transmission over the internet is 100% secure. If you believe your information has been compromised in connection with our services, please contact us immediately.

11. Third-Party Links

Our website and communications may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party sites or services you use.

12. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

If you believe a child under 18 has provided us with personal information, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top.

If changes are significant, we may provide additional notice (for example, on our website or via email). Your continued use of our website or services after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, or if you want to exercise your privacy rights, you can contact us at:

SolomonIQ Marketing Agency
201 East Alejo Road
Palm Springs, California 92262
Email: [email protected]
Phone: 1-619-630-7237